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As a BPO services and personnel outsourcing company, we specialize in providing efficient solutions to optimize the management of inquiries, sales and customer service in the distributor sector. Our objective is to help distribution companies to improve the quality of their services, reduce operating costs and offer a satisfactory experience to their customers.

We have a team of highly trained professionals in customer service and BPO, specifically focused on the distribution sector.

We adapt our services to the specific needs of each company, offering flexible and scalable solutions for the efficient management of queries, sales and customer service.

We use advanced technology and efficient processes to provide quality service.

Our Methodology

  • Carrying out an exhaustive evaluation of the needs and requirements of each distribution company.
  • Design and implementation of efficient and scalable processes for the management of inquiries, sales and customer service.
  • Ongoing staff training to ensure quality service.
  • Use of advanced technology to optimize customer service and sales processes.
Advantages
  • Reduction of operating costs by outsourcing the management of inquiries and sales. Improved efficiency and agility in customer service and sales processes. Flexibility to adapt resources according to the demand of customer service and sales. Access to a highly trained team without the need to hire internal staff. Greater focus on core distribution business by outsourcing customer service and sales tasks.
Benefits
  • Improvement in customer satisfaction and loyalty towards the distribution company. Increased efficiency in the management of queries, sales and customer service. Freeing up internal resources to focus on strategic activities. Greater availability of customer service and sales, even outside business hours. Access to detailed metrics and reports to evaluate and improve customer service and sales processes.
Goals
  • Provide efficient and quality customer service and sales management in the distribution sector. Optimize the processes of query management, sales and customer service. Reduce operating costs by outsourcing customer service and sales. Increase customer satisfaction and loyalty in the distribution sector. Strengthen the reputation and competitiveness of distribution companies in the market.

Attention to the client

Marketing campaings

Web Design and Development

Contract Verification

Content Moderation
Omnichannel

Confirmation of Events

WE LOOK FOR YOUR CLIENTS

Enhance your customer experiences

FAQS
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¿En qué consiste el servicio de externalización de personal y servicios de BPO para el sector de distribuidores?

Answer

Consiste en brindar soluciones eficientes para optimizar la gestión de consultas, ventas y atención al cliente en el sector de distribución.

¿Cuáles son los beneficios de externalizar la gestión de consultas, ventas y atención al cliente en el sector de distribución?

Answer

Reducción de costos operativos, mejora en la eficiencia y agilidad en la atención al cliente y ventas, flexibilidad en los recursos, mayor enfoque en el núcleo del negocio de distribución.

Contact us if necessary, we are always willing to help you with any questions you may have.

¿Cómo se adapta su empresa a las necesidades específicas de cada empresa distribuidora?

Answer

Realizamos una evaluación exhaustiva y diseñamos procesos eficientes y escalables, adaptándonos a las particularidades de cada negocio distribuidor.

¿Cuál es el costo asociado con los servicios de externalización en el sector de distribuidores?

Answer

Los costos varían según los requerimientos específicos de cada empresa. Realizamos un análisis detallado antes de proporcionar una cotización precisa.

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Location
Carrer Costa Brava 22 Atico 2do Barcelona, España
1210 Washington Ave Ste 213 Florida, Estados Unidos​
Contact Us
info@erizonet.com
+34 655 26 86 34
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